【Important】Regarding the reopening of accommodation services(From August 7th)
We would like to express our sincere gratitude for your continued patronage.
We are pleased to announce that our facility will resume accommodation services from Friday, August 7th.
However, some facilities and services are restricted due to the effects of the earthquake.
We apologize for any inconvenience and trouble this may cause our customers, and we appreciate your understanding and cooperation.No cancellation fees will be charged due to these restrictions.
【Restrictions and requests for your cooperation】
① Use of the "Shirayu spring" is not permitted.
Due to damage to the "Shirayu Spring" source (one of the two hot springs, Akayu and Shiroyu), one of the four bathtubs is unavailable.
② Request for water conservation, such as showers.
We have switched the water supply for showers and other fixtures to tap water.Additionally, due to planned water outages at night, we are operating using storage tanks, so we ask for your cooperation in conserving water.
③ Restrictions on the use of the cave bath
Considering the possibility of aftershocks, we ask that you limit your use of the facilities to a short duration to ensure your safety.
④ Change of dining location
Both breakfast and dinner will be served in the "Grand Hall".
⑤ Request for your cooperation in evacuation
In the event of an earthquake, please follow the instructions of our staff and cooperate in taking swift evacuation measures.
We are pleased to announce that our facility will resume accommodation services from Friday, August 7th.
However, some facilities and services are restricted due to the effects of the earthquake.
We apologize for any inconvenience and trouble this may cause our customers, and we appreciate your understanding and cooperation.No cancellation fees will be charged due to these restrictions.
【Restrictions and requests for your cooperation】
① Use of the "Shirayu spring" is not permitted.
Due to damage to the "Shirayu Spring" source (one of the two hot springs, Akayu and Shiroyu), one of the four bathtubs is unavailable.
② Request for water conservation, such as showers.
We have switched the water supply for showers and other fixtures to tap water.Additionally, due to planned water outages at night, we are operating using storage tanks, so we ask for your cooperation in conserving water.
③ Restrictions on the use of the cave bath
Considering the possibility of aftershocks, we ask that you limit your use of the facilities to a short duration to ensure your safety.
④ Change of dining location
Both breakfast and dinner will be served in the "Grand Hall".
⑤ Request for your cooperation in evacuation
In the event of an earthquake, please follow the instructions of our staff and cooperate in taking swift evacuation measures.






